Refund policy

We want you to love your experience with Suru! If for any reason you’re not fully satisfied with your first purchase, we’ve got you covered with our 

60-Day Happiness Guarantee

How It Works:
Try Suru risk-free for 60 days. If you don’t love it, you can either:
- Exchange -  it for a different flavor, or
- Receive a refund back to your original payment method

Here’s the Fine Print:
- 60-Day Guarantee-  Return must be initiated within 60 days of receiving your first order.
- Consumption Limit -  If less than 50% of the product is used, you’re eligible for either a full exchange or store credit. If more than 50% is used, you may still receive partial store credit.
- First Purchase Only- This guarantee applies only to your first order with us.
- Return Shipping - We kindly ask that you cover the cost of return shipping.
- Limit- One return or exchange per customer to ensure fairness and prevent misuse.

How to Initiate a Return:
1. Contact Us: Send us a message at hello@suruhealth.com and let us know if you'd prefer a different flavor or store credit.
2. Receive Return Instructions: We’ll send you the return address and instructions.
3. Mail Your Return: Ship the product back to us and email us the tracking number.
4. Receive Your Exchange or Credit: Once we receive your return, we’ll process your exchange or store credit within 24 hours.

At Suru, your satisfaction is our priority. We’re here to make your experience as smooth as possible! If you have any questions, don’t hesitate to reach out.